To keep your service request moving at maximum speed, please observe these rules:

• Always Include Your Order Number: If your inquiry is about a purchase, you must include your Order Number in the email subject line or in the form’s Order Number field. This is crucial for speeding up all order-related issues (tracking, exchanges, etc.).

• Damaged/Wrong Items: If you are contacting us about a defect, damage, or wrong item received, please attach clear photos or a short video showing the issue to your email. We cannot process claims without visual proof.

• Privacy & Legal: By submitting this form, you acknowledge and agree to the terms outlined in our Privacy Policy and Terms & Conditions.